Interact with your customers using any messaging platform and connect directly to your MSP software
ANY MESSAGING PLATFORM
SMS, Facebook, Twitter, Web Chat . Any messaging app your customers love, you can use to provide better support.
Your customers can create tickets or check on their status using messages. We integrate directly with Connectwise and other leading MSP software.
Answer frequently asked questions or solve common problems using our chatbots.
YOUR CUSTOMERS WANT TO USE MESSAGING TO REACH YOU
More than 2 billion people used messaging apps in 2018, and they are ready to communicate with you and your business. Our platform provides a direct channel for you to reach your MSP customers using the most popular user interface there is: conversation.
% PERCENT OF TIME SPENT IN MESSAGING APPS
% TEXTING "A LOT" ON A DAILY BASIS
% TEXT REGULARLY
MOST POPULAR COMMUNICATION METHOD
ADULTS UNDER 50
Get in touch
We have 3 pricing tiers to match your needs.
BASIC - Internal
- MAKE YOUR TEAM MORE PRODUCTIVE
- UNLIMITED USERS
- CONNECTWISE INTEGRATION
- SLACK AND MICROSOFT TEAMS
- HOSTED DATA AND BOTS
- FAQ SUPPORT
PREMIUM - CUSTOMERS
- BASIC FEATURES PLUS
- PUBLIC CHANNELS TO COMMUNICATE WITH CUSTOMERS
- WEB CHAT, FACEBOOK, TWITTER AND SMS
- CHAT BRIDGE - PUBLIC TO INTERNAL
- REST API
- CUSTOMERS PLUS
- CUSTOM REPORTS
- CUSTOM INTEGRATIONS
- SILOED HOSTING
- VOICE - AMAZON ALEXA, GOOGLE
We were lucky to be part of a recent episode of the podcast from Imagine Media Consulting with Shantel Khleif. Thanks so much for the conversation and the chance to talk about our product and our journey. Click here for the full episode!